Return policy
Return and Refund Policy for Femlush™
At Femlush™, we strive to provide our customers with exceptional service and a pleasant shopping experience. Our return and refund policy has been carefully designed to ensure the highest possible customer satisfaction — under certain conditions. Please read the guidelines below carefully before returning any items.
100% Return Policy for New Products
We offer a full return policy on all new products, excluding sale items. Items purchased on sale are not covered by this guarantee.
No Refund for Sale Items
Products purchased on sale cannot be refunded. These purchases are final and cannot be returned or exchanged, even if the size is incorrect.
Return Shipping Costs
The customer is responsible for all costs associated with return shipping. Femlush™ does not refund return shipping and is not responsible for any expenses incurred during the return process. Please refer to our general terms and conditions for more information.
Return Notification Deadline
Returns must be reported within 30 days of receiving the item. After this period, returns will not be accepted. Please respect this deadline to ensure your return can be processed.
Exchange of Sale Items
Items purchased on sale cannot be exchanged, even if the size is incorrect. Please make sure to select the correct size before completing your purchase.
100% Guarantee on Defective Items
We offer a full refund or exchange for products with manufacturing defects. If you receive a defective item, you may return it for a refund or exchange — whichever you prefer.
Return Procedure
To initiate a return, please send an email to support@essentiadeal.com. Once your return is approved, you will receive detailed instructions on how to complete the process.
Return Form Required
We cannot process returns without a completed return form. Please ensure that the form is included in your return shipment to ensure quick and accurate processing.
Conclusion
Femlush™ does everything possible to ensure our customers are satisfied. By following our return and refund rules, we can make sure all returns are handled efficiently and fairly.
For questions or feedback, please contact our customer service at:
support@essentiadeal.com